We are moving toward a new ecosystem made up of major players who are going to change the dynamics of the financial world. Only those that achieve technological excellence and a new standard in customer experience, without conflicts of interest and with transparency, will form part of this new industry
Technological excellence
Customer experience
Zero conflicts of interest
Transparency
Helping customers to achieve their life goals
Having a true impact on people´s lives and businesses
We are BBVA. We create opportunities
Deliver new products and functionalities improving customer experience
Growing digital and mobile customer base and digital sales rate
New revenue streams
+58 basis points of CET1 fully-loaded generated
Superior growth in revenues than in expenses
Agile Organization focused on delivery
New organization
Platforms and processes
Strategic Priorities
New culture
New products and businesses
Actor in the digital ecosystem
New spaces and ways of working
Vision
New capabilities and talent
Took a qualitative leap forward with its Strategic Priorities
We are in phase of delivery
The customers are the big winners
