PURPOSE
To bring the age of opportunity to everyone
VALUES
Customer comes first:
- We are empathetic
- We have integrity
- We meet their needs
We think big:
- We are ambitious
- We break the mold
- We amaze our customers
We are one team:
- I am committed
- I trust others
- I am BBVA
The pandemic has reinforced our strategic priorities
Improving our clients‘ financial health
Reaching more clients
The best and most engaged team
Helping our clients transition towards a sustainable future
Driving operational excellence
Data and Technology
Differential digital capabilities
REINFORCEMENT OF DIGITAL AND REMOTE CHANNELS
+43%
BBVA Global
App Visits
Since the beginning of the COVID-19 pandemic until December 2020
+45%
2019-2020