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financial statements 2012

58. Other information

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58.1 Environmental impact

Given the activities in which the BBVA companies engages, the Group has no environmental liabilities, expenses, assets, provisions or contingencies that could have a significant effect on its consolidated equity, financial situation and profits. Consequently, as of December 31, 2012, there is no item in the Group’s accompanying consolidated financial statements that requires disclosure in an environmental information report pursuant to Ministry of Economy Order JUS/206/2009 dated January 28, implementing new forms for the use of entities obliged to publish such information, and no specific disclosure of information on environmental matters is included in these statements.

58.2 Breakdown of agents of credit institutions

The list of BBVA agents as required by Article 22 of Royal Decree 1245/1995 dated July 14, of the Ministry of Economy and Finance, is included in the Bank’s individual financial statements for 2012.

58.3 Report on the activity of the Customer Care Service and the Customer Ombudsman

The report on the activity of the Customer Care Service and the Customer Ombudsman required pursuant to Article 17 of Ministry of Economy Order ECO/734/2004 of March 11, 2004 is included in the Management Report accompanying the consolidated annual financial statements for 2012.

58.4 Reporting requirements of the Spanish National Securities Market Commission (CNMV)

Dividends paid in the year

The table below presents the dividends per share paid in cash in 2012, 2011 and 2010 (cash basis accounting, regardless of the year in which they were accrued), but without including other shareholder remuneration, such as the “Dividend Option”. See Note 4 for a complete analysis of all remuneration awarded to shareholders during 2012 and 2011.

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Dividends Paid (*)
("Dividend Option" not included)
2012 2011 2010

% Over Nominal Euros per Share Amount (Millions of Euros) % Over Nominal Euros per Share Amount (Millions of Euros) % Over Nominal Euros per Share Amount (Millions of Euros)
Ordinary shares 41% 0.20 1,029 39% 0.19 859 67% 0.33 1,237
Rest of shares - - - - - - - - -
Total dividends paid in cash (*) 41% 0.20 1,029 39% 0.19 859 67% 0.33 1,237
Dividends with charge to income 41% 0.20 1,029 39% 0.19 859 67% 0.33 1,237
Dividends with charge to reserve or share premium - - - - - - - - -
Dividends in kind - - - - - - - - -
(*) Only included dividends paid in cash each year (cash-flows criteria), regardless of the year there were accrued.
Earnings and ordinary income by business segment

The detail of the consolidated net income for the years 2012, 2011 and 2010 for each business segment is as follows:

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Net Income attributed by Business Areas Millions of Euros
2012 2011 2010
Spain (1,267) 1,352 2,210
Eurasia 950 1,031 575
Mexico 1,821 1,711 1,683
South America 1,347 1,007 889
The United States 475 (691) 260
Subtotal Business areas 3,326 4,410 5,617
Corporate Activities (1,649) (1,405) (1,011)
Net Income attributed to parent company 1,677 3,004 4,606
Non-assigned income - - -
Elimination of interim income (between segments) - - -
Other gains (losses) (*) 651 481 389
Income tax and/or income from discontinued operations (668) (39) 1,064
Income before tax 1,660 3,446 6,059
(*) Net income attributed to non-controlling interests.

For the years 2012, 2011 and 2010 the detail of the BBVA Group’s ordinary income (gross income) for each operating segment, which is made up of the “Interest and similar income”, “Dividend income”, “Fee and commission income”, “Net gains (losses) on financial assets and liabilities” and “Other operating income”, is as follows:

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Ordinary Income by Business Areas Millions of Euros
2012 2011 2010
Spain 6,784 6,328 7,072
Eurasia 2,210 1,961 1,060
Mexico 5,758 5,321 5,278
South America 5,363 4,101 3,402
The United States 2,395 2,324 2,583
Corporate Activities (69) (8) 939
Adjustments and eliminations of ordinary income between segments - - -
Total Ordinary Income BBVA Group 22,441 20,027 20,334
Issuances by market type

Changes in debt certificates (including bonds) and subordinated liabilities (see Note 23.3) in 2012, 2011 and 2010 by the type of market in which they were issued are as follows:

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Debt Certificates and Subordinated Liabilities 2012 Millions of Euros
Balance at the Beginning Issuances Repurchase or Redemption Exchange Differences and Other(*) Balance at the End
Debt certificates issued in the European Union 85,924 50,469 (70,027) 19,602 85,968
With information brochure 85,855 50,469 (70,027) 19,602 85,899
Without information brochure 69 - - - 69
Other debt certificates issued outside the European Union 11,425 4,380 (3,232) 502 13,075
Total 97,349 54,850 (73,259) 20,104 99,043
(*) of which 7,750 millions of euros are due to the adquisition of Unnim. Excel Download Excel
Debt Certificates and Subordinated Liabilities 2011 Millions of Euros
Balance at the Beginning Issuances Repurchase or Redemption Exchange Differences and Other(*) Balance at the End
Debt certificates issued in the European Union 93,166 104,734 (97,115) (14,861) 85,924
With information brochure 93,110 104,721 (97,115) (14,861) 85,855
Without information brochure 56 13 - - 69
Other debt certificates issued outside the European Union 9,433 2,375 (527) 144 11,425
Total 102,599 107,109 (97,642) (14,717) 97,349
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Debt Certificates and Subordinated Liabilities 2010 Millions of Euros
Balance at the Beginning Issuances Repurchase or Redemption Exchange Differences and Other(*) Balance at the End
Debt certificates issued in the European Union 107,068 129,697 (149,965) 3,768 90,568
With information brochure 107,034 129,697 (149,962) 3,768 90,537
Without information brochure 34 - (3) - 31
Other debt certificates issued outside the European Union 10,748 2,622 (2,097) 758 12,031
Total 117,816 132,319 (152,062) 4,526 102,599
Interest and income by geographical area

The breakdown of the balance of “Interest and Similar Income” in the accompanying consolidated income statements by geographical area is as follows:

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Interest and Similar Income.
Breakdown by Geographical Area
Millions of Euros
2012 2011 2010
Domestic market 9,793 9,584 8,906
Foreign 16,469 14,596 12,224
European Union 315 843 744
Rest of OECD 9,551 8,372 7,414
Rest of countries 6,603 5,381 4,066
Total 26,262 24,180 21,130
Average number of employees by gender

The breakdown of the average number of employees in the BBVA Group in 2012, 2011 and 2010, by gender, is as follows:

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Average Number of Employees
Breakdown by Gender
2012 2011 2010
Male Female Male Female Male Female
Average Number of Employees BBVA Group 53.815 60.109 52.664 57.030 50.804 53.951
Of which:





BBVA, S.A. 15.440 11.557 15.687 11.531 15.616 11.218
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